Password Reset for Rutgers University
Central Systems Accounts

Table of Contents

Verifying NetIDs

If you do not know your NetID, you may retrieve it by going to http://netid.rutgers.edu , clicking on Manage NetID Password and then selecting NetID Lookup. If you have been away from the University for more than a semester and/or you are currently not registered as a student, your NetID may be inactive and obtaining a password reset will not help. Your campus Help Desk can help you determine whether your NetID is active.

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Students

The following applies to NetID and accounts on these servers:

If you know your password and wish to change it, please go to the http://netid.rutgers.edu and click on Manage NetID Password. If you do not remember your current password, please go to http://netid.rutgers.edu and click on Manage NetID Password then select Forgotten Password. On that page, fill out your information leaving the section Activation Key blank. This tool is available to the students that have set up security questions. Your campus Help Desk can assist in determining whether you currently have Security Questions set up.

If you do not know your password and you are not able to reset it yourself, please contact your campus Help Desk or computing labs. For security purposes, we cannot supply passwords via phone or email. You may be asked to present one of the following photo IDs when requesting a password reset:

Why do I need to show a photo ID for a password reset?

In order to keep your account protected and the University, we require a photo ID verification. This is an important measure taken to guard against identity theft and others trying to gain access to your account for malicious reasons.

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Faculty/Staff

The following applies to NetID and accounts on these servers:

University faculty and staff members that wish to reset their password can go to the http://netid.rutgers.edu and click on Manage NetID Password. If you do not remember your current password, please go to http://netid.rutgers.edu and click on Manage NetID Password then select Forgotten Password. On that page, fill out your information leaving the section Activation Key blank. This tool is available to Faculty and Staff who have set up security questions. Your campus Help Desk can assist in determining whether you currently have Security Questions set up.

Faculty and staff members that do not know their current password and can not change it themselves must contact the Help Desk or visit their campus computing labs.

Note: The Office of Information Technology is not able to reset passwords for accounts issued by individual departments; (e.g. AESOP, REMUS, RBS, AXON, etc.). Password change issues for such accounts can be addressed by the Unit Computing Specialist or Unit Computing Manager.

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Miscellaneous Accounts (Alumni/Retiree)

Alumni

Your student account automatically becomes an alumni account upon your graduation and will remain active for one year. Alumni account holders can use email and have limited access to other University services.

Alumni users must come in person for a password reset and the proper ID verification.

Retirees

Retirees with at least 10 years of pension-credited service at Rutgers University may be granted access to a guest email account. These accounts must be renewed on an annual basis.

Retiree members that wish to reset their password can go to the http://netid.rutgers.edu and click on Manage NetID Password. Retiree account holders that do not know their current password must contact the Help Desk or visit their campus computing labs.

Please see University Human Resources webpage for more information.

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Contact Us

If you have questions or need more information, please contact us:

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